
Cookie Questions & Answers
- 01
We require a minimum of 3 weeks notice for our custom orders, however there is no maximum! Meaning, if you know you need cookies for an event 3 months away, get on our schedule! The more time we have, the better.
- 02
We sell our custom cookies by the dozen, with 2 dozen being the minimum quantity. We currently have no maximum order size, so there's no limit to how many cookies we can make for you, and we DARE you to prove us wrong!
- 03
We get it, sometimes you need cookies in a flash! If you need your order sooner than our usual 3-week lead time, head over to our Order Now! page and submit your request pronto. Rush orders might have a minimum 25% rush fee, depending on how soon you need them and our availability.
- 04
Our custom cookies are priced by the dozen (minimum order of 2 dozen) and come in three tiers: Tier 1 (from $58): Up to 3 shapes, 3 colors, basic designs (no characters, airbrush, or florals). Tier 2 (from $68): Up to 5 shapes, 5 colors, basic designs with airbrush (no characters or florals). Tier 3 (from $78): Up to 10 shapes, 10 colors, designs with characters, airbrush, and florals. We'll help you find options that fit your budget.
- 05
To order custom cookies, go to our Order Now! page and fill out the form. You'll get an email confirmation, and we'll review your request, design, and price your order. If we need more info, we'll contact you. Once you approve, we'll send an invoice that must be paid before we start baking.
- 06
All of our cookies are made to order, from scratch, over the course of 3 days. The first day is when we make the cookie dough, cut the cookies, and bake the cookies. Once baked, we let them rest overnight. Day 2 is spent applying the first "flood" layers of icing to your cookies. These then need to completely dry overnight as well. Day 3 begins with the application of the "Royal" icing layers for all the details on the cookie. Next we subject your order to a fancy-shmancy photo shoot before heat-sealing each cookie individually and packaging for pickup.

